Update at 21-09-23
The paper Day Travelcard shall remain to be the most important ticket, I suggest that he read the equality impact assessment from the mayoral decision page.
The links to the equality impact assessment documents
The information is quite detailed and it will affect various groups of people, especially the disabled as some are unable to get a freedom pass due to their location (outside of Greater London) or the eligibility criteria by the London borough council which I find discriminatory.
The Oyster and contactless PAYG is not suitable for the disabled people because they have to wait longer at stations for assistance, and they get hit with maximum fares for staying over the maximum journey times. Geoff Marshall explain about it on his YouTube video which starts 10 minutes in.
An organisation named Inclusion London also tweeted their concerns about the removal of the Day Travelcard affecting the disabled people.
TFL stated on their website: "We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month."
This shows that the Oyster and contactless PAYG is not suitable and is discriminatory for the disabled people, and they prefer to use the paper Day Travelcards, especially with their railcard discount for themselves and their companions.
Also, I believe this is against the Consumer Rights Act 2015 in terms of hidden charges.
I hope the information helps.
Hello
I wish to bring the issue to your attention.
Very recently, the Mayor of London has recently answered a question submitted by the London Assembly member named Caroline Pidgeon about the impacts on the removal of the Day Travelcards where people who had their cards and smartphone lost or stolen and they are unable to travel on public transport as the cost of a new Oyster card is £7 which is non refundable, and they had to wait for their replacement cards to arrive in the post. This will certainly make travel expensive and harder for various groups of people including overseas tourists!
The questions and answers:
Question
Withdrawal of the Day Travelcard (1)
With the withdrawal of the Day Travelcard, how can Londoners who have been victims of certain crimes, such as people who have had their wallets or smartphones stolen, make use of TfL’s services, including buses which are cash-free, whilst they await replacement bank cards or Oyster Cards?
Answer
Date: Tuesday 19 September 2023
The withdrawal of the Day Travelcard will not have an impact. Customers can continue to buy paper single tickets using both cash or bankcards at our ticket machines.
Question
Withdrawal of the Day Travelcard (2)
With the withdrawal of the Day Travelcard, how can passengers who use concessionary cards such as the Freedom Pass or zip cards make use of TfL’s services, including buses which are cash-free, as they wait to receive their replacement card?
Answer
Date: Tuesday 19 September 2023
The withdrawal of Day Travelcards will have no impact. Customers waiting for a replacement card can use contactless to pay as you go, get an Oyster card to pay as you go or buy a paper single ticket.
I'm appalled with the answers by the Mayor of London, the withdrawal of the Day Travelcard will catastrophically people, especially tourists (both overseas and domestic), and vulnerable groups including victims of crime, refugees, digitally excluded, the disabled, people fleeing domestic violence, etc.
He did not even address issue regarding people who have no Oyster or contactless card to travel on London's buses as they are cash-free.
On the Mayoral decision page linked below, please scroll down to the 'supporting documents' to read the equality impact assessment and the supporting documents for more issues raised in regards to the withdrawal of the Day Travelcards.
Recently, the Campaign for Better Transport has launched a campaign to pressure the Mayor, TFL and the government to retain the Day Travelcards. But they missed out a vital issue which had been raised to the Mayor of London.
I recommend that you contact your Member of Parliament about this issue, and please raise your concern directly to TFL and the Mayor's office about it!
Please get this shared far and wide, the withdrawal of the Day Travelcard is absolutely concerning and it will make travel in London much harder for vulnerable groups. The Day Travelcard is a very important ticket and it must be retained at all costs! https://members.parliament.uk/members/commons
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